Reference

sattakeg Terms & Conditions for India Access

These Terms & Conditions set the rules for account use, wallet actions, and content access on sattakeg.

Account rulesWallet actionsLocal lawIndia use
sattakeg sattakeg Terms & Conditions for India Access
POLICY CONTACTS

Where to send Terms questions

If you want a clause explained, use the in-account help form and tell us the page name, the section you are asking about, and the change you want.

In-account help form Send a message from your logged-in account with the page name, the clause you want explained, and your registered contact detail. That lets us verify the request and route it without delay.
Live chat Use chat for time-sensitive questions about an active account, a notice you received, or a change request you want tracked. Keep your profile name ready so the team can match the thread cleanly.
Registered email Write from the email saved in your profile when you need a record of the conversation. Include clear subject text, your account ID if available, and the exact change or concern you want handled.
DATA & ACCESS

How we handle your policy data

We keep the records needed to run the account, confirm changes, and answer disputes about this page. That includes login traces, request history, and the version shown when you accepted the terms.

Notice version

We keep the current wording visible on this page and record the version a user accepted. If a clause changes, the updated text controls future use from the moment it is posted and available.

Account records

Login history, request logs, and support threads are held to verify actions and settle disputes. We keep only what is needed for the stated purpose and remove or archive it when the retention window ends.

Cookies and session memory

Session cookies help us remember that you are logged in, keep forms stable, and prevent repeated checks while you move through the page. You can clear browser data, but that may end a session and prompt a fresh login.

Security checks

If a change request looks unusual, we may ask for a fresh login, a matching profile detail, or another proof step before we act. That protects your account and keeps changes from being made by someone else.

Retention and deletion

We keep some records after closure when law, audit handling, or dispute defence requires it. For items that are no longer needed, we delete or anonymise them according to our internal retention schedule.

Change requests

If you want to correct a profile field, ask for a copy of your stored data, or raise a concern about this page, send the request from your registered contact and state exactly what you want changed.

Questions about these terms

This section answers the points you are most likely to check before you go ahead. It covers when the terms apply, how changes take effect, what verification can look like, and where to send correction or access requests. Local law can change what we can do, so read each answer against your own account status and the version shown on the page.

They apply when you open an account, accept a notice, move through the wallet, or keep using the service after a posted change. If local law does not permit use, the terms do not override that limit.

Yes. We may update the page to reflect law, security, or account handling changes. The version on the site at the time of use is the one that applies, and the posted date matters.

We may ask you to log in again, confirm a profile detail, or use the registered email before we act. That helps us avoid mistakes and keeps requests tied to the right account.

Local law controls where it applies. If a clause is not allowed in your region, we treat that part as limited to the extent needed and keep the rest of the page in force.

Send the request from your registered contact, say which record you want changed, and include enough detail for us to locate it. We will respond through the same channel once verification is complete.

We keep records only as long as needed for account handling, disputes, fraud checks, tax or audit duties, and legal retention duties. After that, we delete, anonymise, or archive them according to our process.

Use the support paths on this page and tell us which clause you are querying. We will review the request against the version shown on your screen and reply with the next step.